Refund policy

 

Refund

Due to our made-to-order process, we do not offer refunds.

Exchange

We accept Exchange within first 7 days from the date of your purchase. If 7 days have passed  since your purchase, you will not be offered an exchange or refund of any kind. In order to become  eligible for an exchange, (i) the purchased item should be unused and in the same condition as  you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale,  then the item may not be eligible for exchange. Further, only such items are replaced by us  (based on an exchange request), if such items are found defective or damaged. 

You agree that there may be a certain category of products / items that are exempted from Exchange. Such categories of the products would be identified to you at the item of purchase. For exchange  accepted request(s) (as applicable), once your returned product / item is received and inspected  by us, we will send you an email to notify you about receipt of the exchanged product. Further.  If the same has been approved after the quality check at our end, your request (i.e.  exchange) will  be processed in accordance with our policies.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.

If you have any queries, please e-mail us at alwayshueofficial@gmail.com